“Everyone needs a coach.” These are the words Bill Gates chose to open his TED Talk with impact. Interestingly the point he highlights — and the one characteristic common to all high performing individuals, from executives to athletes — is the fact that they all have a coach.

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To become a leader at any level in this product world, we need to be able to manuver the complex human networks and patterns of influence, values, emotions and power that make up our organization’s operating system.

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How are those New Year’s goals and resolutions coming along?

According to the US News and World Report, 80% of New Year resolutions fail by February — so if you’re like the majority of us, those well-intentioned, heartfelt goals you set a few weeks ago have become faint memories by now.

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Remember the last time you made a mistake in a big meeting, or received “constructive” feedback in front of others? I bet it felt like all eyes were on you, and your secret wish was that the ground would open up just long enough for you to make a clean escape. Well, imagine that happening in front of tens of thousands of people — who really are staring at you. In fact, they’ve paid money, and maybe travelled a great distance, to see you perform and win.

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